Terms of Service

Last updated: May 10, 2026

By using SentinelX you agree to these terms. If you don't agree, please don't use the service.

What SentinelX is

SentinelX is a hosted service that lets you operate Linux servers via an LLM (Claude.ai, ChatGPT, etc.). You install a small open-source agent on your server, the agent connects to our hub, and the hub appears as an MCP connector in your LLM.

Your responsibility

• The servers you enroll. SentinelX gives an LLM the ability to run commands on your hosts. You decide which commands by editing /etc/sentinelx/config.yaml on each host. Anything you allow there can be invoked from your LLM session.
• Your account. Don't share your login. Sign in with Google or GitHub — we don't manage passwords ourselves.
• Compliance with applicable law in the jurisdictions where your servers run.

What we promise

• To run the service in good faith and try to keep it available.
• Not to use your server access for anything other than relaying commands you initiated.
• Not to access, exfiltrate, or modify the contents of your servers ourselves.
• Reasonable security practices for the data we store (see Privacy Policy).

What we don't promise

SentinelX is provided "as is", without warranties of any kind. We don't guarantee:

• 100% uptime. The service can go down for maintenance, outages, or other reasons.
• That every command you ask the LLM to run will execute correctly. The LLM may misinterpret you, your config may have errors, or the command itself may misbehave.
• Bug-free software. The agent and hub are open source — you can read the code, file issues, and contribute fixes.

Liability

To the maximum extent permitted by law, our liability for any damages arising from your use of SentinelX is limited to the amount you paid us in the previous 12 months. SentinelX is currently free, so this is currently zero.

Acceptable use

Don't use SentinelX to:

• Run attacks against systems you don't own or operate
• Distribute malware, host illegal content, or facilitate illegal activity
• Circumvent technical access controls on systems you don't own
• Spam, harass, or abuse other users

We may suspend or terminate accounts that violate these terms.

Termination

You may stop using SentinelX at any time by uninstalling the agents and asking us to delete your account. We may terminate accounts that violate these terms, or discontinue the service entirely with reasonable notice.

Changes to these terms

We'll update the "last updated" date when terms change. For material changes, we'll email you. Continued use after a change means you accept the new terms.

Open source

The agent (sentinelx-cloud-core), the protocol (sentinelx-cloud-protocol), and the installer (sentinelx-cloud-installer) are released under the Apache 2.0 license. The hub is currently closed-source.

Governing law

These terms are governed by the laws of Argentina. Disputes will be resolved in the competent courts of the Autonomous City of Buenos Aires.

Contact

Questions: hello@pensa.ar